SMS/text outreach
Reach residents without smartphones — no app download required
Close the Access Gap
Not everyone has a smartphone or reliable internet. PHapp® text/SMS outreach reaches residents who can't — or don't want to — download an app, closing the access gap for underserved populations.
Key Capabilities
- No app download required — residents receive alerts as standard text messages
- 50+ languages via text — alerts are delivered in the resident's preferred language
- Two-way text sign-up — residents text START to 507-697-4277 to subscribe
- Delivery confirmation — verify that messages were successfully delivered
Integrated With App and Web
Text/SMS outreach is fully integrated with the PHapp® app and web channels. The same alert content reaches residents on all three channels — app, web at ph.app, and text — so your messaging stays consistent.
Compliance
PHapp® text outreach is fully TCPA compliant:
- Opt-in required before messages are sent
- Text STOP to unsubscribe at any time
- No ads, no data sales, no tracking
Who This Reaches
- Residents without smartphones
- Older adults who prefer text messages
- Communities with limited internet access
- People who don't want to install another app