How do I receive alerts from PHapp?
Multiple notification channels including app, SMS, email, and video
PHapp delivers alerts through multiple channels, giving you flexibility in how you stay informed:
Notification Channels
- In-App Notifications: Push notifications appear on your phone's lock screen and in the notification center. Tap to see full details and recommended actions.
- SMS Text Messages: Receive critical alerts via text message. Great for ensuring you see alerts even when you're not actively using your phone.
- Email: Get detailed alerts delivered to your inbox with comprehensive information and links to additional resources.
- Video Formats: Some alerts are available in video format, providing visual context and step-by-step guidance.
Customizing Your Preferences
You have complete control over how you receive alerts:
- Choose which channels to enable (you can use one, some, or all)
- Set different preferences for different alert types
- Configure quiet hours for non-critical alerts
- Adjust severity thresholds (receive all alerts vs. critical only)
Accessing Your Settings
To customize notification preferences:
- Open PHapp
- Tap the Settings icon
- Select "Notifications"
- Choose your preferred channels and alert types
This multi-channel approach ensures you get critical information in the format that works best for you.